1. Shopping Experience
* We provide a secure and convenient online shopping process with insured global delivery.
* Each purchase includes a certificate of authenticity, unique packaging, and a luxury gift-wrapping
option.
* Our consultants are available 24/7 via WhatsApp, email, or phone to support you at any stage of your
purchase.
2. Order Processing & Shipping
* Orders are only processed after full payment is received.
* Orders are processed within 3 to 5 business days after you receive an order confirmation email.
* Please allow up to 30 business days for delivery depending on the item’s craftsmanship requirements.
* You will receive a shipping notification email with tracking details once your order has been shipped .
* Please allow up to 48 hours for tracking information to become active.
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* Delivery is conducted via FedEx or DHL, fully insured to your doorstep, and requires a signature upon
receipt.
* Items ordered together may not always ship together.
* The actual invoice of the order will be finalized at the point of shipping based on actual gold and
diamond weight used
* it’s possible, for security reasons, that they won’t be shipped together with the jewelry and will be
sent in two separate packages.
* International shipping is free
* Slight variations in color or appearance may occur due to lighting or screen settings.
* Slight variations in the carat weight of gold, diamonds, and other stones may occur between the initial
order information and the final invoice.
* We are responsible for your order until it is successfully delivered. If the package is lost before delivery,
we will take full responsibility.
3. Product Details
* All jewelry is crafted from 18karat gold, featuring natural white diamonds of G-H color or higher, and
made with exceptional craftsmanship.
* Each item includes a special Animah Certificate of Authenticity.
* The final invoice and product details of ANIMAH JEWELLERY TRADING CO. will be emailed to you
once the order is confirmed and shipped.
A final invoice and certificate from ANIMAH JEWELLERY TRADING CO. will be provided to you
upon delivery, containing detailed information about the purchased piece — including the gold weight and
purity, the carat and quality of the diamonds, as well as the specifications of all other
precious/semi-precious stones and details of all other stones.
4. Payment
The payment link will be sent to you after signing the terms and conditions, and your order will be
processed according to your specifications. Purchasing through our link is very simple and convenient, and
if you have any questions, you can ask us beforehand.
* We accept secure payments via [Credit Card / Bank Transfer].
* Accepted payment methods include:
* USA based credit and debit cards.
* UAE-based credit and debit cards
* American Express
* Venmo
* PayPal
* Direct bank transfer to our bank account
* For international transfers, please note that intermediary bank fees may apply. We recommend
confirming with your bank in advance.
5. Order Terms
* No cancellation is allowed once the order is placed and paid.
* Orders will only be prepared after full payment confirmation.
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* If you would like to receive your jewelry earlier than the standard delivery time, please provide us with
your desired date in the note.
* If you would like any specific changes to your order, such as the color or type of stones, please explain
them in the note.
* provide us with the exact size of your necklace and ring when placing your order. If you would like to
know how to measure the size at home, you can ask us for assistance.
6. Customs & Duties
* International buyers are fully responsible for all customs duties, taxes, and import duties in their
respective countries.
* ANIMAH JEWELLERY TRADING CO. is not liable for customs-related charges or delays.
* Our manufacturing is located in Dubai & Los Angeles California.
7. Returns & Exchanges
* Buying from ANIMAH JEWELLERY TRADING CO. Due to the nature of high-value, made-to-order,
and customized fine jewelry, and customized pieces are final sale and non-refundable.
* All sales are final. ANIMAH JEWELLERY TRADING CO. follow a strict no-return and no-exchange
policy under all circumstances/ no exception.
* All ANIMAH JEWELLERY TRADING CO. designs are unique, limited in quantity, and custom-made
and Expertly crafted with top-level professionalism.
8. Ethical Assurance
* We guarantee that all diamonds used are conflict-free, based on personal knowledge and verified
sourcing.
* The accuracy of stone weight, carat, and metal purity is ensured by our manufacturers and verified by
our company.
9. Jurisdiction and Responsible Entity
These Terms & Conditions apply to all purchases made through ANIMAH JEWELLERY TRADING CO.
Depending on your location and shipping address, your transaction will be fulfilled by:
* ANIMAH JEWELLERY TRADING CO. , registered in [U.S.A], for customers ordering from or
receiving delivery in the United States other international regions.
* ANIMAH JEWELLERY TRADING CO. L.L.C, registered in Dubai, UAE, for customers ordering from
or receiving delivery in the UAE and other international regions.
CUSTOMER CONFIRMATION
By signing the verification of terms and conditions of ANIMAH JEWELLERY TRADING CO. and
proceeding with your purchase, you confirm that you have read, understood, and agreed to all the terms
and conditions outlined by ANIMAH JEWELLERY TRADING CO. , including our policies on pricing,
taxes, shipping, final sale and cancellation of refunds.
Your acceptance is considered a binding digital signature, indicating your full agreement with all product
details, charges, and terms of sale. No further claims or disputes will be accepted after the order is placed
from ANIMAH JEWELLERY TRADING CO.
10. Security & Assistance
* All transactions are secure and encrypted for your protection.
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* All orders require a signature upon delivery to ensure security.
* If you face any issues during the payment process, please email us or WhatsApp us at +971 55 581 0915
for immediate assistance.
By signing the Terms and Conditions of ANIMAH JEWELLERY TRADING CO. website
(www.animahjewelry.com) or signing below of online shopping the Customer confirms acceptance of all
terms outlined in this agreement and as presented on the website.
Please ensure that you have read and fully understood all the Terms and Conditions.
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